FAQ


Physical Products

Where does the YogaBellies yoga equipment ship from?

Amazon ship all of our mats, towels, YogaRollas and yoga equipment and you should expect your delivery within normal amazon time frames. We can only ship our yoga equipment products to UK, the USA, Ireland, France, Germany and Spain.

 

Where does the YogaBellies clothing ship from?

All of our YogaBellies vests and pants are custom created on demand for you, in California. This means that you need to use our tables to double check your sizes before offering. The charts are very spot on and we don't offer refunds on wrong sizes, ordered on custom designed clothing items.

 

How long does shipping take?

Please note that our yoga mats, YogaRollas and towels should all arrive within 7 days within the UK.

As our clothing range is made in and shipped from California, if you are outside of the UK, this may take up to 28 days to arrive. If you would like to request express shipping, please contact info@yogabellieshop.com for a postage quote.

 

IMPORTANT Custom Fees Notice for YogaBellies Clothing (may apply to any country outside of the USA)

Shipments outside of the USA may incur customs fees, depending on destination country. The fee may vary depending on your order value, country limits, and other factors. You are responsible for these fees on delivery and The YogaBellies Shop is in no way liable for these charges.

For each country the customs policy is different, and the fee is usually based on a variety of factors like weight, value, and size. We do not take responsibility for customs fees and will not reimburse customers for any government imposed fees.

 

 

YogaBellies Clothing Shipping Policy

PLEASE NOTE: As we custom make these clothing products at your demand, we do not refund orders for buyer’s remorse, and size exchanges are to be offered at your expense. Be sure of the size and style you are choosing as we do not offer refunds unless there is a quality issue as outlined above.

Order never arrived:

If your order didn't end up arriving, be sure to let us know! We will sort this out for you asap!

First check your shipping confirmation and check that you had entered the correct address. If the address was incorrect, though we'd be happy to send you another order to the correct address, it will have to be at your cost.

If the shipping address was correct, get in touch with us at info@peaceloveyogashop.com noting your order number. We'll see what can be done.

 

Clothing Sizes

Please refer to the table below for sizing guidance on our clothing products.

 

YogaBellies Leggings

 

YogaBellies Vests

Refunds

I’ve changed my mind, can I get a refund?

E-products

We do not offer refunds on our YogaBellies e-products. As soon as you pay your fee, you will have access to all of your course materials which we have worked very hard to ensure are of a brilliant standard . In light of the nature of downloadable courses and materials, we do not offer refunds, so please be sure that this is the course for you before you purchase.

 

Yoga Mats, towels and YogaRollas

All products shipped from Amazon, should be sent back to Amazon, as per the information detailed in your received product. Please note that Amazon deal with all of the product distribution and we are unable to help with this directly. We offer a 100% money back guarantee on all of our yoga equipment products.

 

YogaBellies Clothing Returns Policy

Damaged items:

The last thing we want is for you to be stuck with a damaged item. If it arrives to you damaged, then please get in touch with us within a week's time!

Wrong size:

If you're unhappy with the size you've received, first check that the size stated on the garment matches the size stated on the sizing chart. Though rare, it's possible that the garment was mislabelled. Let us know and we'll get you sorted out.

If you'd like a different size, get in touch with us at info@yogabelliesshop.com and we'll let you know what your next steps are.

PLEASE NOTE: As we custom make these clothing products at your demand, we do not refund orders for buyer’s remorse, and size exchanges are to be offered at your expense. Be sure of the size and style you are choosing as we do not offer refunds unless there is a quality issue as outlined above.

 

E-Products

Where are the hard copies of my course?

Unless otherwise stated, all courses on The YogaBellies Shop are soft copy only, meaning that all of the contents are downloadable.

How can I access my materials?

On payment you will be able to access them from the sales page or in the email which will arrive in your inbox, directly after purchase.

I pre-ordered a course, how do I get it?

This will be emailed to you as soon as it is available.

How can I contact The PeaceLoveYoga Shop?

You can email info@yogabelliesshop.com.